Shipping policy
Shipping Policy
Shipping Origin
All orders are carefully prepared and dispatched from our atelier located at:
Husinecká 15
130 00 Prague 3
Czech Republic
Delivery Destinations
We currently ship to:
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Slovakia
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Czech Republic
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European Union countries
Order Processing
Every piece is prepared with care and attention.
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Ready-to-ship items: processed within 1–3 business days
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Made-to-order pieces: require 1–2 weeks for careful preparation
Once your order is ready, it will be handed over to our trusted delivery partner.
Shipping Methods & Costs
We partner with Packeta to ensure reliable and convenient delivery.
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Courier delivery: €5.90
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Pick-up point delivery: €4.90
Shipping costs are clearly displayed at checkout before payment.
Complimentary Shipping
We offer complimentary shipping on all orders over €80.
Delivery Timeframe
Estimated delivery times depend on your location and selected shipping method.
Typically, delivery within the EU takes 2–5 business days after dispatch.
Please note that delivery times are estimates and may vary due to carrier operations or external factors beyond our control.
Customs and VAT
For orders delivered within the European Union, no additional customs duties apply.
Applicable VAT is included in the final price where required by law.
Lost or Delayed Shipments
If your shipment appears delayed or lost, please contact us and we will assist you in resolving the issue with the carrier.
Contact
If you have any questions regarding your shipment, please contact us: