Privacy policy
Last updated: March 16, 2026
Lora Fiore is a brand operated by LONGMA účtovníctvo s.r.o., with registered address at Štrková 25, 040 18 Košice, Slovak Republic.
LONGMA účtovníctvo s.r.o. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify you.
Depending on how you interact with our Services and as permitted by applicable law, we may collect the following categories of personal information:
Contact details
Name, billing address, shipping address, phone number and email address.
Financial information
Payment card details, billing information, payment confirmations and transaction details. Payment processing is handled securely by our payment providers.
Account information
Username, password, preferences and account settings.
Transaction information
Information about products you view, add to cart, purchase, return or exchange.
Communications with us
Information you provide when contacting customer support or communicating with us.
Device information
Information about your device, browser, IP address and network connection.
Usage information
Information about how you interact with the website, including pages viewed, browsing behavior and time spent on the site.
Sources of Personal Information
We may collect personal information from:
Directly from you
When you create an account, place an order, subscribe to emails or contact us.
Automatically
Through cookies, log files and similar technologies when you browse the website.
From service providers
Including Shopify, payment processors, analytics providers and shipping partners.
From partners or third parties
For marketing, analytics or advertising services.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and improving our services
To process orders, handle payments, deliver products, manage your account, process returns and improve our website and services.
Marketing and communication
To send you promotional emails, updates, newsletters and offers. You can unsubscribe at any time by using the unsubscribe link in our emails.
Security and fraud prevention
To detect and prevent fraud, secure transactions and protect our website and customers.
Customer support
To respond to inquiries and provide assistance related to orders or products.
Legal obligations
To comply with legal requirements and enforce our Terms of Service or other policies.
How We Share Personal Information
We may share your personal information with trusted third parties when necessary to operate our business.
These may include:
Shopify
Our e-commerce platform provider.
Payment processors
To securely process payments.
Shipping and fulfillment partners
To deliver your orders.
Analytics and marketing providers
To improve our services and marketing campaigns.
We may also disclose information if required by law or to protect our legal rights.
Relationship with Shopify
Our store is hosted on Shopify.
Shopify collects and processes certain personal information about your access to and use of the Services in order to provide and improve the platform.
Information you submit may be shared with Shopify and its partners, which may process data in countries outside your country of residence.
To learn more about how Shopify uses personal data, please visit:
https://privacy.shopify.com/en
To exercise data rights related to Shopify processing, you may visit:
https://privacy.shopify.com/en/data-subject-rights
Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Data
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can remove the information.
Security and Data Retention
We implement reasonable security measures to protect your personal information.
However, no method of internet transmission is completely secure.
We retain personal information only as long as necessary to provide services, comply with legal obligations and resolve disputes.
Your Rights
Depending on your location, you may have certain rights regarding your personal information.
These may include:
Right to access
Request a copy of the personal data we hold about you.
Right to correction
Request correction of inaccurate or incomplete data.
Right to deletion
Request deletion of your personal data where applicable.
Right to data portability
Receive your personal data in a structured format.
Right to withdraw consent
Withdraw consent for marketing or other processing where consent is the legal basis.
To exercise any of these rights, please contact us using the contact details below.
Complaints
If you have concerns about how your personal data is processed, you may contact us directly.
You also have the right to lodge a complaint with your local data protection authority.
For Slovakia, the supervisory authority is the Office for Personal Data Protection of the Slovak Republic (ÚOOÚ).
International Data Transfers
Your personal information may be transferred and processed in countries outside the European Economic Area.
When such transfers occur, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised "Last updated" date.
Contact
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Lora Fiore
LONGMA účtovníctvo s.r.o.
Štrková 25
040 18 Košice
Slovak Republic
Email: longauerlaura@gmail.com
Phone: +421 919 195 984
Company ID (IČO): 56 457 341
VAT ID: SK2122310608